Cookie Policy

1) Purpose and scope

This policy explains how Relphia uses cookies and similar technologies on its pages. It describes what these technologies are, why they are used, the categories involved, typical retention periods, and how you can manage your preferences. The language is descriptive and neutral.

2) What cookies and similar technologies are

Cookies are small text files stored on your device to keep settings or recognise your browser.
LocalStorage / SessionStorage are browser features that keep simple key–value data (SessionStorage is cleared when the tab closes).
Pixels / tags are small code snippets that register events such as page views or button clicks.
SDKs are software components used in mobile or embedded contexts.
These tools support core site functions, preference storage, analytics in aggregate, and advertising/measurement.

3) First-party vs third-party; session vs persistent

First-party technologies are set by Relphia.
Third-party technologies are set by service providers (e.g., analytics and advertising partners).
Session items are cleared when you close the tab or browser.
Persistent items remain for a specified period or until you delete them.

4) Categories and purposes (with typical retention ranges)

We classify technologies into the categories below. Retention ranges are indicative and may vary by provider or browser.
Strictly necessary — enable core functions such as page rendering, security checks, load balancing, and consent storage.
Purpose examples: maintain a secure session, remember cookie choices.
Typical retention: session to 12 months (consent record may persist so your choice is remembered).

Preferences — remember non-essential choices like language or city.
Purpose examples: store interface selections; keep simple form state.
Typical retention: session to 12 months.

Analytics (aggregate) — measure general usage (page counts, navigation paths, device types) to understand how pages are accessed.
Purpose examples: de-identified or pseudonymised measurement, error diagnostics.
Typical data points: pseudonymous IDs, timestamps, URLs, device/browser type, broad location inferred from IP.
Typical retention: 1–24 months depending on the provider.

Advertising & measurement — enable placements and reach measurement on third-party platforms in a neutral manner.
Purpose examples: frequency capping, attribution windows, audience reach estimates.
Notes: sensitive interest categories are not used.
Typical retention: 1–24 months depending on the provider.

5) Information collected via these technologies

Depending on the category, the following may be recorded: pseudonymous identifiers, timestamps, page addresses, referrers, button events, device or browser type, broad location inferred from IP, and similar diagnostic signals. This information is used only for the purposes set out in this policy.

6) Consent and preference management

On first visit, non-essential categories (Preferences, Analytics, Advertising & measurement) are set only when you choose to allow them.
Your selection is stored (typically via a consent cookie or LocalStorage) so the site remembers your choice.
You can change your selection at any time by clearing browser storage or adjusting settings in the banner, where available.
Strictly necessary items operate by default because the site needs them to function.

7) Managing cookies in your browser

You can control cookies through your browser. Common actions include:

Clear cookies and site data;
Block third-party cookies;
Set per-site permissions;
Use private browsing modes;
Clear LocalStorage/SessionStorage and cached files.

If certain items are blocked or deleted, some features may display differently or require you to set preferences again.

8) Advertising and analytics technologies

We may work with analytics and advertising technology providers that place or read cookies, pixels, or similar tools to provide measurement and ad delivery. Shared data is limited to what is needed for these functions (e.g., pseudonymous IDs and page events). Preferences for ads personalisation can be adjusted in your browser and relevant account settings. Sensitive interest categories are not used.

9) International processing

Some service providers store or process information outside Australia. When this occurs, we rely on contractual safeguards and provider practices designed to keep information protected to a reasonable standard.

10) Retention overview

Retention depends on the category and provider configuration. Typical ranges are:

Strictly necessary: session to 12 months;
Preferences: session to 12 months;
Analytics: 1–24 months;
Advertising & measurement: 1–24 months.

Where a consent record is required to honour your selections, it may be retained so your choice can be applied on return visits.

11) Children

Pages and forms are intended for adults. Where an attendee is under 18, a parent or guardian should handle enquiries and settings. Advertising categories avoid sensitive interests.

12) Updates to this policy

This policy may be updated from time to time. The latest version appears here with the effective date. Significant changes may be highlighted on the site.

13) Contact

For questions about this policy or to adjust preferences beyond the browser methods listed above, please contact:

Relphia
Address: 1/56 Industrial Dr, Mayfield East NSW 2304, Australia
Phone: +61 2 4960 2516
Email: info@relphia.com